iSACA Cybersecurity Fundamentals Certification Practice Exam

During a Business Impact Analysis, what is assessed regarding information resources?

1. Marketability potential

2. Recovery time objectives

3. Customer satisfaction ratings

4. Training needs assessments

The correct answer is: Recovery time objectives

During a Business Impact Analysis (BIA), the primary focus is on understanding the impact of disruptions to critical business processes and associated information resources. Recovery time objectives (RTOs) specifically refer to the maximum allowable time that a business process can be down after a disruption occurs. This is crucial in determining how quickly an organization must restore operations to minimize losses and ensure continuity. By assessing RTOs for various information resources, organizations can prioritize recovery efforts and allocate resources effectively in case of an incident. In contrast, the other options focus on areas that are not directly tied to the immediate analysis of business impacts related to information resources. Marketability potential relates to how well a product or service can be sold in the market, which is not a primary concern of a BIA. Customer satisfaction ratings gauge how content customers are with services or products, which, while important for business success, does not inform recovery strategies. Training needs assessments look at what skills employees may require to perform their jobs effectively, but this is not an immediate consideration when evaluating the impacts of disruptions on information resources. Thus, the focus of a BIA on recovery time objectives underlines the significance of ensuring information systems are restored swiftly to minimize operational downtime.